Our Obligations

Here we explain our obligations as tax practitioners.

Your obligations are important

As a taxpayer, it is important you:

  • Are aware of your obligations to the Australian Taxation Office (ATO)
  • Understand your tax practitioner has obligations to you, the ATO and the TaxPractitioners Board (TPB).

It’s your responsibility as a taxpayer to:

  • Be truthful with the information you provide your tax practitioner
  • Keep the required records and provide them to your tax practitioner on a timelybasis, as required
  • Be co-operative with your tax practitioner’s requests and meet theirdue date
  • Comply with the tax laws.

If you do not meet your obligations:

  • The ATO may impose administrative penalties (fines)
  • Interest charges may be applied
  • In some cases, criminal prosecutions may be sought
  • the ATO may initiate debt recovery.

Our Requirements as your Tax Practitioner

Our obligations as a tax practitioner include:

  • acting honestly and with integrity
  • upholding and promoting the ethical standards of the tax profession
  • acting lawfully in your best interests
  • manage any conflicts of interest
  • taking reasonable care to ascertain yourstate of affairs and applying tax laws correctly
  • keeping your information confidential unless there is a legal duty to disclose
  • providing services competently
  • not knowingly obstructing the administration of the tax laws
  • advising you of your rights and obligations under the tax laws
  • account to you for money or other property on trust
  • not make false or misleading statements to the TPB or ATO, andin some cases withdrawing our engagement with you and notifying the TPB or ATO of certain matters
  • keeping proper records
  • keeping you informed of certain matters so you can make informed
  • engaging with clients to address other false or misleading statements, exploring options to correct.

Information about the TPB Register

To support you to make the right decisions about any tax practitioner, the TPB maintains a public register https://www.tpb.gov.au/public-register . You can identify registered BAS agents and tax agents, as well as those who are in your locality. The register also provides important information about higher risk cases, where the TPB has imposed serious sanctions on a tax practitioner. You can find more information about the register at https://www.tpb.gov.au/help-using-tpb-register

How to make a complaint to the TPB

The TPB welcomes all feedback which helps improve services and the regulatory system and provides critical intelligence and data. You can provide information or make a complaint about a tax practitioner to the TPB using a simple online form, https://myprofile.tpb.gov.au/complaints/

Complaints can also be made about unregistered preparers who are not complying with the law. All complaints and referrals are assessed by the TPB. For more information about the complaints process see https://www.tpb.gov.au/complaints

For further information, please contact our office on 08 6113 6231 or see https://www.tpb.gov.au/home or https://www.ato.gov.au/

Ready To Take The Next Step?

At Star Rise Accountants, we believe effective accounting goes beyond numbers—it’s about treating your business with the same care and attention we’d give our own. Our dedicated team is here to ensure you’re always in the best financial position to succeed. Ready to take the next step? Book your initial consultation today and experience the difference a trusted accountant can make for your business.

(08) 6113 6231